Lifting the load:Duval County Hoarding Cleaning Services

have had the pleasure of working with James & Ginger since they came to N Florida. Very professional providing quality service with a personal touch. I highly recommend them.

I called this company after my husband died from Covid. Ginger and Jamie were the most professional but yet compassionate people I have met. They did great work, were reasonable and went way above and beyond to help me. They moved furniture for me and made my house clean and sterile. I highly recommend this company. You will never get more personal service and care.

My mother had 3 small dogs that were not house trained. After her passing I came down to settle her estate and was overwhelmed with the pet odor. Mom has hardwood floors. She had difficulty seeing the pet waste and cleaning up after them proved to be too much for her. I did some research online and decided to call BioOne Duval County. The owners, Ginger and Jamie came out within 30 minutes of our call. They were very gracious and understanding. Jamie completely explained the process to me. He treated the floor with a mixture of chemicals, covered the entire floor with plastic to allow the product to soak into the crevices. He returned each day to clean up the prior days treatment and continue the process for three days until the smell was gone. They also recommended I purchase a GEN2 Industrial Grade Hydroxyl and Ozone Sterilization Machine to help clean the air. Jamie set it up and it’s cleaning the air. The smell is gone and now we’re able to put the house on the market. I can’t say enough good things about BioOne. The prices are very reasonable and their work is second to none. Ginger and Jamie were so easy to work with. I highly recommend their services. I completely believe that I hired the best of the best in this line of work. Thank you so much!

Ginger, Jamie and their team are AMAZING! They are hard-working, efficient and honest! They are also sensitive and compassionate to the difficulty of the hoarding situation. Recommend 100%

This company is the real deal! I bought a hoarder house that smelled so strongly of cat urine that the construction crew couldn’t stand to be inside long enough to measure for materials. So bad...the home inspector wore a suit and mask and tried to ignore the literal piles of feces under the kitchen sink. This company was over-the-top amazing! Yes, the effectively removed the odor, but beyond that: (1) The owners spoke with me during the purchasing process, providing written estimates and a plethora of info before I even owned the Home. Many companies won’t work with you until you are the owner. They were extremely helpful and flexible, giving freely of their time and expertise. (2) came immediately...very cooperative w my crazy schedule, worked through the weekend, several late nights, so accommodating. (3). Extremely thorough!!!!!! Could tell they went the extra mile with EVERYTHING they did. One small example: They were supposed to remove bathroom vanities and get rid of pet urine smell from the floor and walls. They did that, plus cleaned the medicine cabinet and shower! (4) generous and honest. They never tried to increase their price, despite that I’m sure they found all kinds of crazy stuff there. I know the project turned out to be tougher than planned. For instance, it was my AC man that told me they treated it 3 times...they never mentioned it...they just did what they had to do to make it right. Another example: they let me keep their dumpster on-site, which saves me hundreds from having to get my own dumpster for the construction work I was able to do when they finished. (5) smart. This is long-winded so suffice to summarize there were so many additional details... the bottom line is, these folks were absolutely phenomenal. I can’t believe how effective they were, let alone reasonably-priced, oh and humble!

I cannot say enough good things about this company. Ginger was amazingly helpful and compassionate helping me through a very stressful and emotional time. They turned my home into a clean, livable space again. And they do a great job with mold. Everyone I dealt with was professional and helpful.

I highly recommend using this company for any kind of service you need, you will not be dissatisfied!! Worth every penny! From the cleanliness, professionalism and everything in between that you would hope to get you will receive and then some from this company!

Bio One Duval is a great company when an individual or family find themselves in a crisis that requires cleaning or removal of bio hazards. Jamie and Ginger the owners are very caring and compassionate people that will go the extra mile for you and they do a very thorough job for you.