Lifting the load:Duval County Hoarding Cleaning Services

This company is the real deal! I bought a hoarder house that smelled so strongly of cat urine that the construction crew couldn’t stand to be inside long enough to measure for materials. So bad...the home inspector wore a suit and mask and tried to ignore the literal piles of feces under the kitchen sink. This company was over-the-top amazing! Yes, the effectively removed the odor, but beyond that: (1) The owners spoke with me during the purchasing process, providing written estimates and a plethora of info before I even owned the Home. Many companies won’t work with you until you are the owner. They were extremely helpful and flexible, giving freely of their time and expertise. (2) came immediately...very cooperative w my crazy schedule, worked through the weekend, several late nights, so accommodating. (3). Extremely thorough!!!!!! Could tell they went the extra mile with EVERYTHING they did. One small example: They were supposed to remove bathroom vanities and get rid of pet urine smell from the floor and walls. They did that, plus cleaned the medicine cabinet and shower! (4) generous and honest. They never tried to increase their price, despite that I’m sure they found all kinds of crazy stuff there. I know the project turned out to be tougher than planned. For instance, it was my AC man that told me they treated it 3 times...they never mentioned it...they just did what they had to do to make it right. Another example: they let me keep their dumpster on-site, which saves me hundreds from having to get my own dumpster for the construction work I was able to do when they finished. (5) smart. This is long-winded so suffice to summarize there were so many additional details... the bottom line is, these folks were absolutely phenomenal. I can’t believe how effective they were, let alone reasonably-priced, oh and humble!

Hallelujah! I have finally found a company that can live up to its promises. I live with SEVERAL cats and have been trying for years to find someone or something that can get rid of the cat odors (especially urine odors). Then I found Bio One and two of the nicest, and, most knowledgeable, owners you would ever want to meet. After just two days I can now breathe. My floors are beautiful and the walls and cabinets are like new. I highly recommend Bio One for anyone who loves their furry little animals as I do and want to keep them around as well as your family and friends. Linda S. Jacksonville, FL cat urine odors).

Bio One Duval is a great company when an individual or family find themselves in a crisis that requires cleaning or removal of bio hazards. Jamie and Ginger the owners are very caring and compassionate people that will go the extra mile for you and they do a very thorough job for you.

Very fast, discreet and professional. I would definitely use them again.

Bio-One did a great job disinfecting our office after a burglary. They came out right away and were very professional throughout the entire process. Ginger kept us updated and informed of everything she was doing. She went out of her way to make sure we were completely satisfied with the job. I highly recommend them and would use them again should the need arise.

This company is amazing! Ginger and her team are worth their weight in gold. They go waaay beyond the expected in their customer service. They are sensitive to the situation and needs of the family. Go ahead and hire them, they will take a physical and an emotional load off of you! They were worth every cent! I hope my family never needs them again, but if we do, I still have Ginger in my contacts.

Bio-One was a great service. They were able to respond quickly and with courtesy. It was a stressful time, but Ginger alleviated the anxiety I had and was a great communicator. It's easy to build trust with a company that listens, responds, and keeps in touch. I am grateful and would recommend this company.

I would highly recommend this company. They came so quickly and took care of the problem. They were very professional and kept me informed during the clean up. They called afterwards to see how the work done was